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Cleanout and Junk Removal Services in Humble, Texas

(346)397-4690

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RESIDENTIAL & COMMERCIAL

Junk Removal & Cleanout Services in the Houston, Texas Areas

We’re a veteran and family-owned junk removal company proudly based in Texas. From cleanouts to demolition and hot tub removal, we deliver fast, reliable service across Houston, Humble, Kingwood, and nearby areas. Contact Us Today!

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Terms & Conditions and Privacy Policy

Last Updated: May 14, 2026

Company Name: Your Junk Our Trunk LLC
Website: houstontxjunkremoval.com

1. Program Description and Acceptance of Terms

Your Junk Our Trunk LLC (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services. These Programs may include, without limitation:

  • Service?related alerts and reminders.
  • Customer support and scheduling updates.
  • Post?project follow?up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third?party platforms.
  • Where permitted, limited informational or promotional messages related to our services.

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our Website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the “Terms”). If you do not agree, please do not enroll in any Program or use the Website.

Program / Brand Name(s): “Your Junk Our Trunk LLC Customer Communications”

Program Description: One?time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post?project surveys (including NPS), feedback collection, and invitations to leave public reviews, as well as other service?related and, where permitted, limited promotional messages.

2. Message Frequency and Charges

  • Message and data rates may apply.
  • Message frequency may vary based on your interactions with us and which Programs you join (for example, number of projects, survey requests, or inbound inquiries).
  • Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

3. Opt?In and Opt?Out

You may opt in to receive messages from us by, for example, submitting a form on our Website that includes consent language, requesting text or email updates, providing your information during a service interaction, or otherwise agreeing to receive communications.

Opt?Out Instructions (STOP):

  • To stop receiving text messages from a Program, reply “STOP” to any message we send you.
  • After you send “STOP,” we may send you a one?time confirmation message to confirm that you have been unsubscribed from that Program.

Help Instructions (HELP):

  • If you need assistance with a Program, reply “HELP” to any message or contact us using the information in Section 6.

4. Carrier Disclosures

Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier’s coverage and network conditions.

5. Post?Project Survey and Review Requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:

  • Request that you complete a satisfaction survey.
  • Collect a Net Promoter Score (NPS) or other rating regarding your experience.
  • Gather qualitative feedback about the work that was performed.
  • Ask you to leave a review on public platforms, at your discretion.

6. Customer Support and Contact Information

If you have questions about these Terms, please contact us:

7. Link to Privacy Policy

For more information about how we collect, use, and share your information, please review our Privacy Policy below in Section 8.

8. Privacy Policy

8.1 Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website or participate in our Programs. By accessing or using the Website or participating in any Program, you agree to this Privacy Policy.

8.2 Information We Collect

We collect information in three primary ways: (a) information you provide to us, (b) information collected automatically when you browse the Website, and (c) information collected through cookies and similar technologies.

8.2.1 Information You Provide Voluntarily

  • Identifiers: Name, email address, phone number, and mailing address.
  • Service Details: Service type, project dates, and notes provided.
  • Feedback: Survey responses, NPS scores, and qualitative comments.

8.4 Communications and Text Messaging Privacy

8.4.1 SMS / MMS Text Messages:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number, text?message consent information, or opt?out status with third parties or affiliates for their own marketing purposes.

8.6 Sharing and Disclosure of Information

We may share information with vendors and service providers that help us operate the Website or deliver Programs (such as hosting providers and messaging platforms). These providers are subject to contractual confidentiality and security obligations.

8.7 Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the Internet is 100% secure.

8.11 Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this document.

8.12 Privacy Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the contact information provided in Section 6.